Who We Are

SHAMMI Studios is a professional vocal recording studio based in Hamilton, New Zealand. This privacy policy explains how we collect, use, and protect your personal information when you use our website or book a session with us.

What Information We Collect

Booking information

When you book a session, we collect: your name, email address, phone number, session preferences (as entered in the intake form), and payment information (processed securely by Stripe — we never store card details).

Contact form

If you contact us via the website form, we collect your name, email address, and the content of your message.

Website analytics

We use Google Analytics to understand how visitors use our website. This collects anonymised data including page views, time on site, and approximate location. No personally identifiable information is collected through analytics.

How We Use Your Information

  • To confirm and manage your booking
  • To send session reminders and follow-up emails
  • To deliver your files via Google Drive
  • To respond to your enquiries
  • To improve our services based on how the website is used

We do not sell your data. We do not share your information with third parties except where required to deliver our service (e.g. payment processing via Stripe, scheduling via Acuity/Calendly, file delivery via Google Drive).

Email Communications

By booking a session, you consent to receiving transactional emails related to your booking (confirmation, reminders, file delivery, and follow-up). You may opt out of non-transactional communications at any time by replying to any email with "unsubscribe".

Data Retention

We retain client booking information for 12 months for accounting and administrative purposes. Session audio files are retained as backup for 60 days. You may request deletion of your personal data at any time by emailing studio@shammistudios.com.

Your Rights (NZ Privacy Act 2020)

Under the New Zealand Privacy Act 2020, you have the right to: access the personal information we hold about you; request correction of any inaccurate information; request deletion of your information (where there is no legal reason to retain it); and make a complaint to the Office of the Privacy Commissioner if you believe your privacy rights have been breached.

Cookies

Our website uses cookies for Google Analytics only. These are analytics cookies and do not contain personally identifiable information. You may disable cookies in your browser settings at any time.

Contact

For any privacy-related requests or questions, contact us at studio@shammistudios.com.